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Learning path

Decision Making

For anyone who makes decisions at work, from front-line staff to leaders. Four short modules: make everyday choices quickly with partial information using one-way and two-way doors, decide and adjust when the facts keep changing, find the failure before a big decision with a pre-mortem, and run meetings that make a decision and learn from it.

By the end, you will be able to:

  • Sort a choice by how easy it is to undo and what is at stake, and stop gathering facts when none would change your mind
  • Decide before the facts settle, announce it so it can change, and keep a decision log
  • Run a pre-mortem to find and fix the risks in a big decision before you commit
  • Run a meeting that names the decision and who decides, hears everyone, and reviews what happened afterward
  • 4 modules
  • About 1 hour 35 minutes, plus a short work task per module
  • Certificate of Completion
Sign in to startFor staff of approved partner organizations. Become a partnerSee all 4 modules
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The modules

The numbers are a suggested order.

  1. 1
    Decide Without Overthinking: Simple Tools for Everyday Choices
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  2. 2
    Decide and Adjust: Leading When the Facts Keep Changing
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  3. 3
    The Pre-Mortem: Find the Failure Before It Happens
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  4. 4
    Meetings That Decide and Learn: Decision Meetings and After-Action Reviews
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