Learning path

Leading Change at Scale

For executive directors, CEOs, COOs, CNOs, medical and dental directors and department heads at health centers, critical access hospitals and safety net nonprofits who have led one change well and now lead the enterprise. Eight short modules: turn strategy into the year's few projects, set up the improvement system that runs them, partner with your medical director, make the money case for improvement, round on the work, put quality on the board agenda, lead AI adoption as a strategy decision, a

By the end, you will be able to:

• Turn the year's goals into about three projects, a monitoring list and a review calendar, and stop a project well
• Set up the roles, protected time, huddle and review rhythm and recognition that keep improvement running
• Agree the split with your medical director, handle a data dispute, and hold a quarterly dyad conversation
• Make a one-page money case for improvement: the cost of poor quality, the estimate and its basis, the ask
• Round on the work so barriers surface and get removed
• Help your board govern quality with five measures, one decision and one learning moment a meeting
• Lead AI adoption as a strategy decision, with a small test and the people side planned
• Lead the people side of a merger, partnership or shared service: the honest map, the first 90 days, the front line kept

• 8 modules
• About 3 hours 40 minutes, plus eight 15-minute work tasks
• Certificate of Completion