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Learning path

QI Lead, Advanced

For QI coordinators, practice facilitators, program managers and quality leads at health centers, hospitals and nonprofits who have run a project and now run the improvement system. Eight short modules: turn strategy into the year's few projects and a review calendar, get a number you can trust out of the EHR, read a control chart, check who a change misses, work with clinicians when you are not one, run a working session that ends with a result, connect your work to the outcomes a board or fund

By the end, you will be able to:

  • Turn the year's goals into about three projects, a monitoring list and a review calendar, and stop a project well
  • Write a data definition and a one-page data request, and check a report against the chart before you trust it
  • Read a control chart: common cause, special cause, the rules, and when to redraw the limits
  • Check whether a change works for every group you serve, and test a fix for the group it misses
  • Bring data and method to clinicians, find a clinical champion, and share a project as a dyad
  • Run a 60 to 90 minute working session that ends with something made
  • Link a project to the outcome a board, funder, HRSA or payer cares about, and say it in their words
  • Coach a team through its first PDSA cycle, then step back so they run the next one
  • 8 modules
  • About 3 hours 40 minutes, plus eight 15-minute work tasks
  • Certificate of Completion
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The modules

The numbers are a suggested order.

  1. 1
    Run the Portfolio: From Strategy to the Year's Projects
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  2. 2
    Getting the Data Out: Work With Your EHR and the People Who Run It
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  3. 3
    Control Charts for QI Leads: When a Run Chart Is Not Enough
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  4. 4
    Equity in Improvement: Look at Who the Change Misses
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  5. 5
    Working With Providers When You Are Not One
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  6. 6
    Facilitate a Working Session: Get the Room to a Result
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  7. 7
    Connect Your QI Work to the Outcomes That Matter
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  8. 8
    Teach the Method: Coach a Team Through Its First PDSA
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