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QI Lead's Toolkit

For QI leads, coordinators and anyone running improvement projects at a health center, hospital or nonprofit. Eight short modules that take one project from start to spread: choose the right project, map the real work, find the risks before you launch, test and grow the change, run it day to day at a huddle board, show the data simply, share results so people act, and spread what works.

By the end, you will be able to:

  • Pick a project your team can move, with a clear aim
  • Map the work as it really runs, and check the cause before you fix it
  • Find a plan's risks before launch, and change the plan
  • Grow a test step by step, and read a run chart
  • Keep the work moving with a 10-minute daily huddle
  • Make a chart that shows its point at a glance
  • Share results so leaders and staff act on them
  • Spread a working change to other sites, keeping its core
  • 8 modules
  • About 3 hours, plus eight 15-minute work tasks
  • Certificate of Completion
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The modules

The numbers are a suggested order.

  1. 1
    Choose What to Improve: Pick the Right First Project
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  2. 2
    Map It With the People Who Do It: Process Maps and Root Causes
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  3. 3
    The Pre-Mortem: Find the Failure Before It Happens
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  4. 4
    PDSA Ramps and Run Charts: Grow a Test and Read the Results
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  5. 5
    The Huddle Board: A 10-Minute Daily Routine That Gets Things Fixed
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  6. 6
    Show It Simply: Charts That Make the Point
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  7. 7
    Tell the Improvement Story: Share Results So People Act
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  8. 8
    Spread and Scale: From One Good Pilot to Every Site
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