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Learning path

Frontline Leader Foundations

Your first year leading a team, one habit at a time. Eight short modules follow one running case: Avery, a new supervisor at a rural health center. Each module ends with a one-page plan for your own team.

By the end, you will be able to:

  • Reset relationships with former peers, and build your own support
  • Run meetings that start with a purpose and end with next steps
  • Give everyday feedback, and ask one question before you advise
  • Ask what keeps each person, thank them in ways that fit, and help them grow on a small budget
  • Explain a change from above in your own words
  • Find what is behind pushback, and respond to the source
  • Keep your team speaking up while you test a change
  • Look after your own load while you lead
  • 8 modules
  • About 4 hours, plus a short work task after each module
  • Certificate of Completion
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The modules

The numbers are a suggested order.

  1. 1
    From Coworker to Supervisor: A 30-Day Plan You Build With Your Manager
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  2. 2
    Meaningful Meetings: Five Habits for Every Meeting You Lead
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  3. 3
    Everyday Feedback and Coaching: Small Moments That Grow Your Team
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  4. 4
    Keep Your Best People: Stay Conversations, Thanks and Growth on a Small Budget
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  5. 5
    Your Team Hears It From You
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  6. 6
    Resistance Is Information
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  7. 7
    Team Habits That Make Change Safe
    Free: open to anyone

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  8. 8
    Managing Your Own Change Journey
    Free: open to anyone

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