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Learning path

Project Change Management

Follow one change from the first ask to the day it runs without you. Seven short modules follow one running case, a health center and a food bank. Each module ends with a one-page plan for your own project.

By the end, you will be able to:

  • Make the case for a change and get a sponsor's real backing
  • Check who a change affects, and whether there is room for it
  • Agree roles and goals at kickoff
  • Keep people with you in the quiet months before go-live
  • Support people through go-live and the first weeks
  • Check if it is working, with simple measures that lead to decisions
  • Hand off ownership so the change lasts
  • 7 modules
  • About 3.5 hours, plus seven 15-minute work tasks
  • Certificate of Completion
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The modules

The numbers are a suggested order.

  1. 1
    Make the Case: Set the Vision and Get Real Sponsor Support
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  2. 2
    Before You Launch: Who Is Affected, and Is There Room?
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  3. 3
    Who Does What in a Change

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  4. 4
    The Quiet Middle: Keep People With You Between Kickoff and Go-Live
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  5. 5
    Ready on Day One: Help People Through the First Weeks of a Change
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  6. 6
    Is It Working? Simple People-Side Measures That Lead to Decisions
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  7. 7
    Make It Stick: Hand Off Ownership So the Change Lasts
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